Technical consultant · Microsoft 365, security, and networking
Looking for technology pre-sales and sales engineering roles
Rockville, MD · DC area or remote
I'm a client-focused engineer managing IT and security for 19 businesses in the DC area, representing about $200K in annual recurring revenue. I work directly with executive leadership to scope solutions across Microsoft 365, security, and networking. Before IT, I managed commercial solar projects up to $1.4M.
Experience
Technical Consultant (IT Engineer)
Jun 2023 - Present
Acuity Technology Group, Germantown, MD · Managed IT and security provider
Own 19 SMB client accounts (law firms, construction, insurance, nonprofits) worth about $200K ARR, with $1M+ billed since 2024 and recurring revenue on retained accounts up 18% year over year.
Lead technical scoping sessions with executives and decision makers, then design solutions across Azure, Microsoft 365, networking, servers, endpoints, and managed security.
Develop and present proposals with defined scope, assumptions, exclusions, and tiered options; partner with leadership and sales on pricing and approvals.
Review client environments for refresh, optimization, and expansion opportunities, and present findings in quarterly security and technology reviews.
Converted a client's near-miss $1M+ wire fraud attempt into a security engagement, scoping and deploying Entra ID P2 risk-based Conditional Access and Arctic Wolf MDR.
Design and support Azure solutions: hosted servers and Azure plans under CSP, identity moves from on-premises Active Directory to Entra ID, and roadmaps to retire Azure VMs once workloads move to SaaS.
Deliver what I scope, including Microsoft 365 migrations, SonicWall and Meraki firewall and network migrations, and DNS migrations to AWS Route 53.
Coordinate vendors and partners (Pax8, distributors, software vendors) on quotes and licensing; keep opportunities, tickets, and client records current in ConnectWise Manage.
Author network diagrams and environment documentation used by delivery teams, and serve as the escalation point for junior engineers.
Project Manager
Nov 2019 - Jun 2023
Capital Solar Group · Commercial solar
Managed 22 commercial solar projects from $30K to $1.4M, four to five at a time, and supported larger builds for Walmart, Extra Space Storage, and Merriweather Post Pavilion.
Built proposals and project budgets, presented them to property owners and facilities teams, and owned client communication from site assessment through commissioning.
Built SolarEdge and Enphase API monitoring integrations and lead-generation tools; served as the company's de facto IT administrator.
Field Service Technician
Feb 2018 - Mar 2019
Sonic Internet · Internet service provider
Installed and troubleshot internet service for small businesses, working directly with customers on site.
Skills
With clients
Account management
My specialty: building trust with executives, then growing the account.
Technical discovery
Finding the business problem before proposing a solution.
Solution design and proposals
Tiered options with a clear recommendation and business case.
Demos and presentations
Comfortable with large groups and executive teams, and I explain technical topics in plain language.
Vendor partnerships
Scoping, quotes, pricing, and demos with vendor account teams.
Mentoring
Training junior engineers and reviewing their work.